Privacy Policy for our website, apps, and digital products.

This Privacy Policy explains how Fuzhou Changle District Chen'ao Technology Co., Ltd. (福州市长乐区琛澳科技有限公司, "we", "us", or "our") collects, uses, stores, and protects information in connection with our websites, mobile applications, software products, and related services.

1. Information We May Collect

Depending on the product or service, we may collect information that you provide directly, such as your name, email address, support messages, account information, or feedback. We may also collect technical information such as device type, operating system, app version, browser type, IP address, usage data, crash logs, and diagnostic information.

Some mobile applications may request access to device permissions only when needed for product functionality. Examples may include camera, photos, microphone, notifications, location, or storage access. The exact permissions depend on the specific app and its features.

2. How We Use Information

We use information to provide and maintain our services, operate app features, improve product performance, respond to support requests, troubleshoot errors, protect security, comply with legal obligations, and communicate service-related notices.

3. Cookies and Similar Technologies

Our website or online services may use cookies, local storage, or similar technologies to support basic functionality, remember preferences, analyze service performance, and improve user experience. You can manage cookies through your browser settings.

4. Third-Party Services

Our products may use third-party service providers for hosting, analytics, cloud services, payment processing, app distribution, crash reporting, or other technical functions. These providers may process information according to their own privacy policies and service terms.

5. Data Sharing

We do not sell personal information. We may share information with service providers who help us operate our products, when required by law, to protect rights and security, or as part of a business transfer such as a merger, acquisition, or asset transfer.

6. Data Retention

We retain information only for as long as necessary to provide our services, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we will delete it or anonymize it where reasonably possible.

7. Data Security

We use reasonable administrative, technical, and organizational measures to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International Transfers

Our services may be operated from China or supported by service providers in other regions. If information is transferred across borders, we will take reasonable steps to protect it in accordance with applicable laws.

9. Children's Privacy

Our services are not intended for children under the age required by applicable law unless a specific product states otherwise and provides appropriate protections. If we learn that we have collected personal information from a child without required consent, we will take reasonable steps to delete it.

10. Your Rights and Choices

Subject to applicable law, you may have the right to access, correct, delete, or restrict the use of your personal information. You may also opt out of certain communications or manage device permissions through your system settings.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date above. Continued use of our services after an update means that you accept the updated policy where permitted by law.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Fuzhou Changle District Chen'ao Technology Co., Ltd.
福州市长乐区琛澳科技有限公司
Email: chenqiaoxiu20@gmail.com
Address: Fuzhou, Fujian, China